Privacy Policy for VitaHealth Illinois

VitaHealth Illinois is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://vitahealthil.com.

When you access our website or use our services, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide through contact forms or inquiries.
• Health Information: Certain health-related information may be collected for the purpose of delivering services. This information is used in compliance with healthcare regulations and shared only with authorized parties (such as Managed Care Organizations (MCOs) and healthcare providers).
• Non-Personal Information: We automatically collect non-identifiable information, such as IP address, browser type, access times, and pages visited, to help us understand how users interact with our website.
• Cookies: Our website uses cookies to enhance user experience by storing preferences and tracking user behavior.

We use the information collected to:

• Provide and improve our services;
• Respond to inquiries and service requests;
• Share health-related information with authorized Managed Care Organizations (MCOs) and healthcare providers as needed;
• Comply with legal and regulatory obligations;
• Perform analytics and track website performance to enhance user experience.

We may also use cookies and other tracking technologies to remember your preferences and provide relevant content.

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Trusted Partners and Service Providers: We may share information with third-party service providers, including those assisting with email communications, analytics, or other operational functions. These partners are obligated to use the information solely for service-related purposes.
• Regulatory Bodies and Authorities: We may disclose information when required to comply with legal obligations.
• Healthcare Providers: We may share health information with Managed Care Organizations (MCOs) or authorized healthcare providers as needed for service delivery.

If your data is classified as personal health information (PHI), VitaHealth Illinois follows the guidelines set out by the Health Insurance Portability and Accountability Act (HIPAA) to ensure your health data is protected. We implement safeguards such as encryption and restricted access to protect the confidentiality of your health information.

For any digital health services provided through VitaHealth Illinois, we ensure that all interactions are conducted through secure platforms. All data is encrypted and accessible only to authorized healthcare professionals.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. This includes maintaining records for regulatory compliance and resolving disputes.

VitaHealth Illinois ensures that sensitive personal and health information is encrypted both at rest and during transmission. We use industry-standard encryption protocols to safeguard your data from unauthorized access.

In the event of a data breach, VitaHealth Illinois will promptly investigate and take necessary steps to contain the breach. If your personal information is compromised, we will notify you and provide recommendations on how to protect your data.

Our website does not respond to Do Not Track signals. This disclosure is required by California and Delaware law to inform users whether our website honors such signals.

VitaHealth Illinois does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take immediate steps to delete the data in compliance with the Children’s Online Privacy Protection Act (COPPA).

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You can request the specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to direct us not to sell your personal information (note: we do not currently sell personal information).

To exercise your rights, please contact us at [Insert Contact Email].

If you wish to stop receiving marketing communications or other updates, you can unsubscribe using the link provided in the email or by contacting us directly at [Insert Contact Email].

You have the right to:

• Access, correct, or delete your personal information;
• Opt-out of certain data collection practices;
• Request restrictions on how we use your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: karolina@agapehlth.com
Phone: 773-744-0090